Privacy Policy
Last updated: 21/4/2025

This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal information when you use the Jay Tec Electronics website and related services.

By using our website, you agree to the practices described in this policy.

1. Definitions

• "We", "Our", "Us" refers to Jay Tec Electronics.

• "You", "User" refers to the individual accessing the site.

• "Service" refers to our website: https://www.jay-tec.co.uk.

• "Personal Data" means any data that can identify an individual.

• "Cookies" are small files stored on your device used to enhance your experience.

• "Usage Data" refers to data collected automatically, including browser info, visit duration, and pages visited.

2. Data We Collect

Personal Data We may collect the following personal data:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment method (through third-party payment gateways)

Usage Data We collect technical data about your interaction with our website, including:

• IP address

• Browser type and version

• Device type

• Time and date of visit

• Pages visited and duration

Cookies We use cookies to:

• Enable website features

• Remember user preferences

• Improve performance

You can refuse cookies in your browser settings. However, some features may not work as intended without them.

3. How We Use Your Data

We use your data to:

• Process and fulfil your orders

• Provide customer support

• Send order updates or important notifications

• Improve website performance and security

• Show relevant products or promotions

• Meet legal obligations (such as tax or fraud prevention)

4. Just-In-Time Fulfilment Notice Jay Tec Electronics operates using a just-in-time order fulfilment model. Most items are sourced from UK suppliers once an order is placed. Your data may be shared with suppliers or couriers strictly for the purpose of delivering your order.

5. Sharing Your Data We may share your personal data with:

• Payment processors (e.g., PayPal, Stripe)

• Delivery services (e.g., Royal Mail, DPD)

• IT service providers

• Third-party vendors as needed to fulfil your order

We do not sell your data to third parties.

6. Your Rights Under UK GDPR, you have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to or restrict processing

• Lodge a complaint with the ICO (Information Commissioner’s Office)

7. Data Retention We keep your data:

• As long as your account is active

• As needed to complete orders

• For up to 6 years for legal and accounting reasons

8. Security We take data protection seriously and implement appropriate security measures. However, no internet transmission is 100% secure.

9. Children’s Privacy We do not knowingly collect data from users under 13. If you're a parent/guardian and believe your child has submitted data to us, please contact us immediately.

10. External Links Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please read their privacy policies separately.

11. Changes to This Policy We may update this policy to reflect legal or operational changes. Any updates will be posted here with a revised "Last updated" date. Continued use of our site constitutes your acceptance of any changes.

12. Contact Us If you have questions or requests related to this Privacy Policy:

• Email: jay@jay-tec.co.uk

• Website: https://www.jay-tec.co.uk/contact